Item Tag: Freshwater Fishing

Hamachi XOS GT’n’Doggie 8’2 PE 3 – 5 / 30 – 50 lb Popper nano fishing rod pole AUCTION ITEMS All Hamachi Tackle Japan products purchased through one of our eBay auctions is covered by Hamachi’s One year warranty in accordance with Hamachi’s warranty guidelines http://www.hamachitackle.jp/warranty.php FIXED PRICED ITEMS All Hamachi Tackle Japan rods purchased through us, via our main website or any of our eBay stores are covered Hamachi’s WorldWide Lifetime Warranty in accordance with Hamachi’s warranty guidelines http://www.hamachitackle.jp/warranty.php I PURCHASED INTERNATIONALLY, WILL I HAVE TO RETURN IT TO AUSTRALIA? In most cases, warranty claims can be processed via email with photographic or video evidence without the need to return the rod to us HOW DO I MAKE A WARRANTY CLAIM? As an authorised dealer ( FishingAndBoatingDeals.com™ ) we will automatically lodge your proof of purchase at the time of payment.Simply email us with your full name, date and method of purchase outlining the problem, how it happened with clear high-resolution photos/videos and we will take care of the restClaims are generally processed within 2 to 5 working days CAN I HAVE MY ITEM REPLACED WITH A DIFFERENT ONE? We replace with like products, we are unable to replace with a different model DO YOU OFFER COMBINED SHIPPING?Yes we do offer combined shipping on all purchases, both auction and fixed listingsThe item with the highest shipping cost is charged first, all other items are $5 each for shipping within Australia and $10 each internationallyFor example, you purchased 3 rods going to the US, the highest shipping is $44 the shipping for all 3 would be $44+10+10 = $64or 8 rods to the UK, highest shipping was $48, shipping for all 8 would be $48+10+10+10+10+10+10+10=$118Simply messages us to let us know your bidding on multiple items and once you’ve finished let us know and we will send a combined invoice for all purchases and the discounted shipping WHAT COURIERS DO WE USE?We ship via express airfreight with full tracking our main carriers are DHL Express, TNT, UPS and Star Track WHERE ARE YOUR WAREHOUSES?Shipping is from the warehouse location nominated in the listing.We have warehouses in Australia, EU and USAIn the extremely rare event, the local warehouse is out of stock you will be notified and the item will be shipped from the next nearest warehouse all extra shipping costs to ensure it arrives in the timeframe specified in the listing are borne by us WHEN CAN I EXPECT MY DELIVERY?Delivery is generally within in 1 to 5 working days Fixed price listings are shipped within 1 working day of cleared paymentAuction items are shipped within 1 – 3 working days of cleared payment ARE MY ITEMS INSURED?Yes we ship all items fully insured against damage or loss, in the rare event this occurs the item will be replaced free of charge HOW ARE MY ITEMS PACKED?All rods are shipped in heavy duty custom-made shipping tubes MY ITEM ARRIVED DAMAGED? We have been shipping items across the globe since 2004 and it’s extremely rare with the systems we have developed during that time for an item to arrive damaged.However, when it does occur, we understand how frustrating that can be, simply email us with a brief outline of the problem and clear high-resolution photos, particularly noting any damage to the packaging and we will take care of the rest. NEED TO TALK WITH US? We are a part of the FishingAndBoatingDeals.com™ group and whilst we do still have the old fashion ways of contact, we are set up to assist our customers that we have built up over the last 12 years and are now spread across 70 plus countries, multiple time zones and languages. The most effective way to communicate with us is via email or eBay message that way we can assess your needs and direct it to the right person and typically be back in touch within 10 minutes during business hours Outside of normal business hours we are generally back in touch within in a few hours. NO HASSLE RETURNS CAN I RETURN MY ITEM WITHOUT A REASON? Yes just simply message us within 30 days of purchase letting us know you would like to return the item and we will provide a return authorization to ensure its quickly processed when we receive it back.Items must be returned excatly as shipped, unused with all swing tags and labels attached and repackaged as it was shipped to you, return shipping is paid by the buyer unless stated otherwise in the listing. WHEN WILL I RECEIVE MY REFUND? Refunds are processed within 2 working days of receiving the item back DO YOU OFFER EXCHANGE? Yes we do offer exchanges on fixed price items CAN I EXCHANGE MY AUCTION ITEM? We only have a limited number of auction items as they are typically superseded models that are sold well below our cost As such we are unable to offer exchange on auction items MY ITEM ARRIVED DAMAGED? We have been shipping items across the globe since 2004 and it’s extremely rare with the systems we have developed during that time for an item to arrive damaged. However, when it does occur, we understand how frustrating that can be, simply email us with a brief outline of the problem and clear high-resolution photos, particularly noting any damage to the packaging and we will take care of the rest. Please ensure you don’t select to reduce the photo size when emailing and particularly if messaging via eBay as this generally results in us only receiving a thumbnail size image. FishingAndBoatingDeals.com™ © 2021 All rights reserved. Nothing in this eBay store/website may be reproduced in whole or in part, by any means, without the express written permission from FishingAndBoatingDeals.com™ FishingAndBoatingDeals.com™ believes the specifications in published and or referred to, to be correct at the time of issue. However, FishingAndBoatingDeals.com™ reserves the right to make changes in specifications without prior notice. FishingAndBoatingDeals.com™ reserves the right to make changes without obligation.